At ShopSure, we want you to be happy with your purchase.

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1. Eligibility for Returns

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• Returns accepted within 7days of receiving your order.

• Products must be unopened, unused, and in original packaging.

• Opened beauty products and perfumes cannot be returned for hygiene reasons.

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2. Refunds

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• Refunds will be processed once returned items are inspected.

• Refunds are issued to the original payment method within 10 days.

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3. Non-Returnable Items

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• Gift cards

• Sale/discounted items

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4. Damaged or Defective Products

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If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will arrange a replacement or refund.

📧 info@shopsure.co.za